FAQ | Santa Hustle Indy
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Santa Hustle Indy FAQ

REGISTRATION QUESTIONS
Q: Why should I run Santa Hustle Indy 5k & Half Marathon?

A: This is the ultimate winter race in Indiana. Join thousands of Santa’s at Lucas Oil Stadium, on Sunday, December 18, 2016. All participants receive a Santa hat, beard and a lightweight performance hoodie. There will be holiday music throughout the course, live reindeer, cookie & candy stations on course and at the finish line, a giant after party and much more.

Q: Where do I register at?

A: Click here to register for the race.

Q: What are the times of the race?

A: The half marathon starts at 9 a.m. with the 5k starting at 9:30 a.m. This is subject to change. .

Q: What are the fees for the race?

A:

5k Run/Walk

$37.50: First 500 or July 1st
$40.00: July 1- July 31
$45.00: August 1 – November 17
$50.00: November 18 – December 17
$55.00: Packet Pickup & Race Day

Half Marathon

$55.00: First 500 or July 1st
$60.00: July 1- July 31
$65.00: August 1 – November 17
$70.00: November 18 – December 17
$75.00: Packet Pickup & Race Day

Q: Is there a discounted child’s rate?

A: No

Q: What are the Shirt Sizes?

A: The 2016 Shirts are a Lightweight Performance Hoodie. Sizes are adult unisex XS to 3XL. No Youth Size. For the SIZING CHART: Click Here.  

Q: Is there an age minimum or maximum?

A: No, any age can run/walk the race.

Q: Do I have to register my child who is in a stroller or just wants to run/walk with me?

A: Strollers are allowed, and you only need to register your child if they want to be timed and get all the gear.

Q: I can’t make the race; can I get a refund or transfer my bib number to my friend?

A: Since Santa Claus has many upfront costs, we have a strict and uniform policy of no refunds or exchanges, no person-to-person transfer, or no deferrals to a future year. We do understand that plans change, injuries happen, and various holiday festivities and situations arise, but, we feel it is most fair to apply a uniform policy to all, instead of a subjective line of who should receive a refund and who doesn’t.  All purchases and sales are 100% final, no exceptions. The event will take place rain or shine and refunds will not be issued based on weather conditions. We appreciate your understanding in this matter.

PACKET PICK-UP QUESTIONS
Q: When and where is Packet Pick-Up?

A:  Saturday, December 17, 2016 from 10 a.m. – 7 p.m. at the JW Marriott (10 S West St, Indianapolis, IN 46204). Exact ballroom information TBD.

There will also be Race Day PPU from 7:30-8:45 a.m. PPU will close exactly at 8:45a.m. so Santa says to get there early and expect long lines.

Q: Can I pick up my friend’s packet or have my friend pick up my packet?

A: Yes, you may pick up a friend’s packet during packet pick-up and vice versa, a friend can pick up your packet. Please bring an email confirmation ticket, if you do not have their email confirmation, we will look up their names so you must have the correct spelling of their last name.

Q: Where do I park when I come to the packet pick-up?

A: You can park at the JW Marriott or park in the nearby areas. 

Q: How do I book a room at the host hotel?

A: The JW Marriott is the Official 2016 Santa Hustle Host Hotel. To book a room click here.

Q: Is there race day packet pick-up available? What are the other packet pick-up options?

A: There will be Race Day PPU this year from 7:30-8:45 a.m. PPU will close exactly at 8:45a.m. so Santa says to get there early and expect long lines. Packet pick-up is only available on Saturday at the JW Marriott or on Sunday at Lucas Oil Stadium, there are no other options.

Q: If I have a large group can you put my group’s packets together in advance?

A: Yes! This makes packet pick-up go much smoother for everyone. If you have a group of 15 or more please email us with your list of names and we will put your group’s packets all together for 1 person to easily pick them up at packet pick-up.

RACE DAY QUESTIONS
Q: Is there race day packet pick-up available?

A: There will also be Race Day PPU from 7:30-8:45 a.m. PPU will close exactly at 8:45a.m. so Santa says to get there early and expect long lines.

Q: What time should I arrive for the race?

A: Please arrive early and allow plenty of time to park. The roads will begin closing at 8:30 a.m.

Q: Do you have any information on Parking?

A: There will be NO parking at Lucas Oil Stadium as the event circles the entire lot and you will not be able to get in or out. There are 60,000 parking spaces within a 10 minute walk of Lucas Oil Stadium. CLICK HERE to find parking or see downtown parking options here

Q: What is the weather policy?

A: The race will take place rain/snow/shine. There will be no refunds given because of weather.

Q: What are the Post Race Awards, Age Groups, and when will the awards be presented?

A: There will be age group awards for the top 3 males and females in each age group in 5 year increments starting with 10 and under going to 70+. The top 3 overall males and females will receive a customized award. All awards will be mailed out after the New Year. All half marathon AND 5K finishers will receive a finisher’s medal as well at the finish line.

Q: Will gear check be available to participants?

A: Yes, gear check will be available to all participants starting at 7:00 a.m. until after the race. Please have your bib number gear check tab already placed on your bag when you come to the gear check area. Your gear check tab will be attached to your race bib.

Q: Where should I wear my timing chip?

A: We will be using the bib tag system. Your timing strip is on the back of your bib. Please wear your bib on your front chest on the outside of your clothing. Your bib cannot be covered by any jackets, shirts, etc. or your time will not record.

Q: Where will the after party be?

A: We’re proud to announce the Indianapolis Colts Grille as the official 2016 after party location! All participants 21 and older receive a FREE beer!

Q: Does the Santa Hustle benefit any charity?

A: The official 2016 Santa Hustle Indy Charity is the American Red Cross.

Q: When will the Race Results be posted and where can I find them?

A: Race Results will be posted right after the event on Race Day. For results please visit our results page

Q: Can I sponsor the race?

A: Yes, we have sponsorships available for the virtual race bag and for race day. Please email matt@adrenalinesportsmanagement.com for more information.

COURSE QUESTIONS
Q: Is this a USATF Certified Course?

A: The 2016 course is brand new and in the process of being certified.

Q: What is the course like? Is it hilly or flat? On trails or roads?

A: This is a mainly flat course on paved roads. The half marathon is a circle course. If you would like an elevation map for the half marathon please contact us at info@santahustle.com

Q: Is there a course time limit?

A: Yes, all participants will need to keep around a 15 minute mile pace. The course will close completely at 12:30 p.m. If you are still on the course you will be allowed to finish but you must move to the sidewalk and follow all the rules of a regular pedestrian. If you are asked to move to the sidewalk at this time please understand it is for safety reasons.

Q: Are headphones allowed on the course?

A: Yes, you may use headphones during the run. Just please be aware of your surroundings and others around you racing. The Half Marathon will be on a busy road with cars in the other lanes so please do not swerve out of the race path.

Q: Are strollers allowed?

A: Yes strollers are allowed. We ask that you start behind all the runners.

Q: Are walkers allowed?

A: Yes, walkers are encouraged in the 5k! But if you walk the half marathon you must keep a 15 minute mile pace and you must be off the course by 12:30 p.m.

Q: Are dogs allowed?

A: No.

Q: How is the starting corral set-up?

A: There will be signs at the start that indict various mile paces. Please line up accordingly to your pace – minute per mile. Remember the half marathon will begin first then the 5k will line up

Q: How many aid/water stations will there be and where?

A: There will be 1 aid/water station, 1 cookie station and 1 candy station in the 5K. There will be 7 aid/water stations, 1 cookie station and 1 candy station on the half marathon. Please see the course map for exact locations.

VOLUNTEER QUESTIONS
Q: What are your different volunteer options?

A: Please visit our volunteer page for a list of volunteer descriptions. We need volunteers for packet pickup Saturday 10 a.m. – 7 p.m. at the JW Marriott. We also need volunteers race day at Lucas Oil Stadium from 7 a.m. – 12:30 p.m.

Q: What do I get for volunteering?

A: Our volunteers are our elves! All volunteers receive an elf hat and an elf long sleeve t-shirt. You also get to take part in the after party

Q: Can you sign off on my volunteer hours?

A: Yes, anyone who needs us to sign off on hours or write volunteer letters we are more than happy to help.

Q: Where do you typically need the most volunteers?

A: If you even have just an hour of time to donate for packet pick-up that is where we tend to be short on volunteers. Please contact info@santahustle.com to sign up!

Q: If I volunteer at the race can I get a free entry?

A: No. We appreciate your support, however, we do not allow volunteers to run the race for free.