FAQ | Santa Hustle® Milwaukee
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Santa Hustle® Milwaukee FAQ

REGISTRATION QUESTIONS
Q: Why should I run Santa Hustle® Milwaukee 5k?

A: Because it is the most magical time of the year. So, come experience the magic of the Santa Hustle® on Saturday, December 2, 2017!

Q: Where do I register at?

A: Click here to register.

Q: What are the times of the race?

A: The race begins at 8:30 a.m. sharp.

Q: What are the fees for the race?

A:

5k Run/Walk

$40.00: UNTIL November 17
$45.00: November 18 – December 1
$50.00: Packet Pickup & Race Day Registration

Kids Races (12 & under)

$5.00: 100-Yard Santa Sprint
$10.00: 1-Mile Rudolph Run 

Q: Are there child’s rates?

A: Not for the 5K. The fees are the same for all ages.

But, NEW for 2017, a Kids 100-Yard Santa Sprint and 1-Mile Rudolph Run for kids 12 and younger.

Q: What are the Shirt Sizes?

A: Click here for the sizing chart.  (Coming Soon)

2017 shirts are Dri-Fit Long Sleeve Unisex Adult sizing (XS to 3XL). No youth sizing available.

Q: Is there an age minimum or maximum?

A: No, any age can run/walk the race.

Q: Do I have to register my child who is in a stroller or just wants to run/walk with me?

A: Strollers are allowed, and you only need to register your child if they want to be timed and get all the gear.

Q: I can’t make the race; can I get a refund or transfer my bib number to my friend?

A: Since Santa Claus has many upfront costs, we have a strict and uniform policy of no refunds or exchanges, no person-to-person transfer, or no deferrals to a future year. We do understand that plans change, injuries happen, and various holiday festivities and situations arise, but, we feel it is most fair to apply a uniform policy to all, instead of a subjective line of who should receive a refund and who doesn’t.  All purchases and sales are 100% final, no exceptions. Refunds will not be issued based on weather conditions. We appreciate your understanding in this matter.

PACKET PICK-UP QUESTIONS
Q: When and where is Packet Pick-Up?

A:

Friday, December 1:  10:00 a.m. – 7:00 p.m.

Saturday (Race Day), December 2: 7:00 to 8:15 a.m.

  • Veteran’s Park (Under White Tents)
Q: Can I pick up my friend’s packet or have my friend pick up my packet?

A: Yes, you may pick up a friend’s packet during packet pick-up and vice versa, a friend can pick up your packet. Please bring their registration ticket they received in their email confirmation.

Q: Where do I park when I come to packet pick-up?

A: Parking will be available right in front of the store for free. There is plenty of parking.

Q: Is there race day packet pick-up available? What are the other packet pick-up options?

A: Yes.

  • There will be race day packet pickup this year from 7:15-8:15 a.m.
  • PPU will close exactly at 8:15 a.m. Santa says to come early and be prepared for long lines!
  • PPU is only on Friday and Race Day. There will be no other options.
Q: If I have a large group can you put my group’s packets together in advance?

A: Yes! This makes packet pick-up go much smoother for everyone. If you have a group of 15 or more please email us with your list of names and we will put your group’s packets all together for 1 person to easily pick them up at packet pick-up.

RACE DAY QUESTIONS
Q: Is there race day packet pick-up available?

A:  Yes. There will be race day packet pick-up this year from 7:15-8:15 a.m. PPU will close exactly at 8:15 a.m. Santa says to come early and be prepared for long lines! Must bring confirmation ticket!

Q: What time should I arrive for the race?

A: Please arrive early and allow plenty of time to park. The roads will begin closing at 8:00 a.m.

Q: Do you have any information on Parking?

A: Parking will be available around Veteran’s Park for free (limited spots), as well as at the surrounding garages for a fee. You may park at the O’Donnell Parking Garage for a fee as well. We highly encourage carpooling, as there may be traffic and limited parking.

Q: What are the weather policies?

A: The event will take place rain, shine, or snow if there are not life threatening. If the weather is threatening (lightning, storms, blizzard, extreme temperatures, etc.), we will send out emails and Facebook announcements for further information.

Q: What are the Post Race Awards, Age Groups, and when will the awards be presented?

A: There will be age group awards for the top 3 males and females in each age group in 5 year increments from 10 and under to 70+. There are also personalized awards for the top 3 males and females overall. Awards will be mailed out after the New Year.

Q: Will gear check be available to participants?

A: Yes, gear check will be available to all participants starting at 7:15 a.m. until after the race. Please have your bib number gear check tab already placed on your bag when you come to the gear check area. The gear check tab will be attached to your race bib.

Q: Where should I wear my timing chip?

A: We will be using the bib tag system. Your timing strip is on the back of your bib. Please wear your bib on your front chest with nothing covering it. The bib must be on the outside of all clothing, jackets, etc. to receive an accurate time.

Q: Where will the after party be?

A: We’re proud to announce TBD as the official 2016 after party location.

Q: Does the Santa Hustle benefit any charity?

A: The 2016 Santa Hustle Milwaukee Charity is Keep Greater Milwaukee Beautiful

Q: When will the Race Results be posted and where can I find them?

A: Race Results will be posted by the evening of Race Day. For results please visit our Results Page.

Q: Can I sponsor the race?

A: Yes, we have sponsorships available for the virtual race bag and for race day. Please email matt@adrenalinesportsmanagement.com for more information.

COURSE QUESTIONS
Q: Is this a USATF Certified Course?

A: Yes, the 2015 course will be measured and certified by a USATF official.

Q: What is the course like? Is it hilly or flat? On trails or roads?

A: This is a mainly flat course on paved roads.

Q: Is there a course time limit?

A: Yes, all participants will need to keep around a 15 minute mile pace. The course will close completely at 10:00 a.m. If you are still on the course at this time we will ask you to move to the sidewalk for safety reasons.

Q: Are headphones allowed on the course?

A: Yes, you may use headphones during the run. Just please be aware of your surroundings and others around you racing.

Q: Are strollers allowed?

A: Yes strollers are allowed, but you must start in one of the back corrals.

Q: Are walkers allowed?

A: Yes, usually around 1/3 of the participants are solely walkers.

Q: Are dogs allowed?

A: No.

Q: How is the starting corral set-up?

A: There will be signs at the start that indict various mile paces. Please line up accordingly to your pace – minute per mile. Please be in your corral by 8:15 a.m. as the race will begin promptly at 8:30 a.m.

Q: How many aid/water stations will there be and where?

A: There will be 1 aid/water station, 1 cookie station and 1 candy station. Please see the course map for exact locations.

VOLUNTEER QUESTIONS
Q: What are your different volunteer options?

A: Please visit our volunteer page  for a list of volunteer descriptions. We need volunteers for packet pickup which is Friday December 4 at Fleet Feet Sports Brookfield. We also need volunteers race day at Veteran’s Park from 7 a.m. – 11 a.m.

Q: What do I get for volunteering?

A: Our volunteers are our elves! All volunteers receive an elf hat and an elf long sleeve t-shirt. You also get to take part in the cookies at the finish line and at the after party.

Q: Can you sign off on my volunteer hours?

A: Yes, anyone who needs us to sign off on hours or write volunteer letters we can.

Q: Where do you typically need the most volunteers?

A: If you even have just an hour of time to donate for packet pickup that is where we tend to be short on volunteers. Please contact heather@adrenalinesportsmanagement.com to sign up!

Q: If I volunteer at the race can I get a free entry?

A: No. We appreciate your support, however, we do not allow volunteers to run the race for free or at a discounted rate.